How long does delivery take in Ireland?

Orders placed before 3pm on a working day are dispatched the same day from our Dublin warehouse. Standard delivery within the Republic of Ireland takes 1–3 working days and is free over €49.

Can I return a part if it is not right?

Yes. We offer 30-day returns on unused items in their original packaging. Start a return from the Contact form above with your order number and we will send the return details.

How do I become a trade customer?

Create a free account for member pricing straight away. For volume pricing, net-30 terms and priority stock allocation, mention wholesale in your message and our team will set up a trade account.

Contact & support

Get in touch with the JADEXAL team. Whether you need help choosing packaging, tracking an order or starting a return, we'll get it sorted.

How can we help?

Choose the route that suits you best.

Live chat

Fastest way to get an answer. Our assistant is available around the clock.

Call us

Speak to an eco packaging specialist directly.

Call now

+353 89 207 8558

Visit & opening hours

JADE ECOPACK Ireland Ltd11B Vernon Ave, Clontarf, Dublin 3, D03 DK23, Ireland

Opening hours: Monday – Friday, 8:30am – 4:45pm
Same-day cutoff: Order before 12pm for next day delivery
Dublin delivery: Free delivery in Dublin for orders over €100

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Email us

Send us the details and we'll reply within 24 hours.

Send an email

info@jadeecopack.com

Message us directly on WhatsApp. Usually the fastest way to get an answer.

Open WhatsApp

+353 877117352

Opening hours: Monday to Sunday, 8:00 AM – 8:00 PM (GMT)
Response time: Within 24 hours
Support hours: 7 days a week, 8am – 8pm

Send us a message

Fill in the form and we'll get back to you within one working day.