How do I start a return?

Contact our support team with your order number and the reason for the return. We will send you a return reference and the correct address for your account type.

  • Items must be unopened and in their original case for a full refund.
  • Custom printed items cannot be returned unless they are faulty.
  • Compostable packaging that has been stored in a warm, damp store may not be resellable.

Open a chat with us and we will open your return for you.

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