Orders & delivery
Order changes, cancellations, delivery times and shipping across Ireland.
- Can I change or cancel my order?Yes — you can change or cancel an order for up to 60 minutes after placing it, as long as it has not yet been picked and packed. Send us the order nu→
- Can I cancel my order before it ships?Absolutely. Orders can be cancelled free of charge before they are dispatched. Contact us within 60 minutes of ordering with your order number. We re→
- How do I track my order?You will receive an email confirmation as soon as your order is placed, and a dispatch email with tracking details when it leaves our Dublin warehouse→
- How quickly do you deliver across Ireland?We dispatch from Dublin Monday to Friday, and delivery across the Republic of Ireland normally takes 1–3 working days. Standard delivery — €4.90, fre→
- My delivery arrived damaged — what should I do?Please photograph the damaged packaging before opening the case and send the photos to our support team within 7 days of delivery. We will arrange a r→